All Pure Magic Wrapped up in Pixie Dust

So today was my first day on registers in like almost two months. I have been a runner for most of the time with a few shifts as a stocker but mostly runner. Since this week is the ‘calm before the storm’ we are slow as a snail at work. I have gone from 40 hour work weeks to a small 32 hour work week. Fine for me as it gives me a chance to catch up on rest but anyways, back to the story from today. First, I had a couple visiting from the United Kingdom. They really wanted to purchase one of the toy trains to go around their Christmas Tree but the size of the item would make the item near to impossible to cary on the plane and the shipping price would exceed the item. So what do I do for them? I ask if they ever visit the Disneyland Resort Paris. They said that they do occasionally and were going to be in Paris in the next couple of weeks. Now this is where the magic happens. I get on the phone to the operator and explain what I am looking for. The kind operator connects me directly to the Emporium at Disneyland Paris. The funny thing is, it was just like connecting to any place at the Walt Disney World Resort, no wait! Anywho, finally get someone that can speak English and who isn’t closing the store as it was 8 pm over there (never thought about the time change when I started this one) and tracked down the exact toy they were looking at in the Emporium in Florida but in the Paris edition. This definitely made the guests day. Who would have thought that you would come to Florida and we would call Paris to find an item for them? They left the store excited to have found an item that would be waiting for them when they returned to Europe. Not too bad for the start of my day.

Enter in guest story number two. By the time I got back from my break, I was about ready to head home but then this one family came in to the Emporium and I had the great chance to work with them to find what they were looking for. They mom and the youngest son were looking for small gifts for his friends and I helped them pick out some small things of candy to get for them. Then I help them setup some dinner reservations at the Disney MGM Studios. This isn’t the end though. I come to find out that none of them had ever been to Disney World before. I took the timing of the parade as an excellent moment to find them the perfect spot to see the parade right on Main Street USA where they were in front and up-close to the parade as it passed by. Just to add a little more magic, I snuck backstage and got a handful of Pixie Dust? and popped back onstage and sprinkled them with it. It was the best. The mom was almost in tears when she thanked me for making them have the most magical time in their lives.

This folks, is why I choose to work at the Walt Disney World Resort. Our vision states:

The Walt Disney World? Resort will always be dedicated to making dreams come true. In this magical world, fantasy is real and reality is fantastic. A wonderful sense of community awaits, where all are greeted as welcome Guests and become cherished friends. For all who work and play here, Walt Disney World? Resort will be a source of joy and inspiration.

This is the reason I love me job. Making sure every guest has the most magical time of their life.